Job Description

Clinical Account Manager (Full-Time)

Charter College, an established and growing career college with locations in Washington, Montana, New Mexico, Alaska, and Southern California, is adding a Sonography Care Program to our Canyon Country, CA Campus!

We are currently seeking a talented, enthusiastic, and experienced Full-Time Clinical Account Manager to identify and sign up clinical sites to support these new Programs.

If you have previous experience in Sonography care and/or have great B2B sales experience, this may be the place for you!

It is the philosophy of Charter College to provide a unique educational path for students that will lead to successful job performance and job satisfaction in the health care, business, and legal industries.

An association of caring and concerned administration; qualified, experienced, and certified instructors; the College directs students not only to the highest level of academic achievement and performance but also to the nourishment of personal and professional growth.

POSITION DESCRIPTION:

The Clinical Account Manager’s (CAM) primary focus is to recruit and develop new clinical sites that provide an excellent learning environment for our students and expand Charter College’s operational footprint. The CAM position requires the ability to develop leads through current sites, outside resources, and referrals. Additionally, this position must have the ability to meet goals, multitask, prioritize duties, and maintain a positive professional reputation in the community. Success requires a relationship-building approach, and collaboration with Clinical Coordinators, Instructors, Program Leadership, and the campus as a whole.

Clinical Account Manager develops clinical sites for all clinical programs. Coordinates the articulation agreement and site assessment process. Facilitates excellent communication between the site and the Instructor. Maintains a detailed accounting of prospective sites, communication events, and progress toward agreement.

This position reports directly to the Director of Career Services but may require day-to-day interactions withthe Chief Academic Officer, Campus Manager(s), Program Manager(s), Faculty, Registrar, Student Academic Advisors, etc.

DUTIES AND RESPONSIBILITIES include, but are not limited to:

Current Students and Externs:

• Establish and maintain relationships with clinical sites sufficient in numbers to meet the needs of the campus population.
• Coordinate the timely completion of agreements and training to ensure on-time clinical placement.
• Maintain clinical files for both sites and students in Campus Nexus.
• Assist in administering contracts, insurance certificates, and other documents.
• Maintain high volume communication to develop leads, including cold calling facilities, to establish a relationship.
• Listen and create rapport to identify opportunities for partnership.
• Schedule the required quota of appointments weekly.
• Travel to sites to sites as required to maintain relationships and secure partnerships.
• Attend relevant community events that facilitate opportunities to connect with potential partners.
• Work with the Instructors to ensure the best educational experience for Charter College students while at clinical sites.
• Request, gather, and collate feedback on performance and satisfaction levels from sites and students via surveys.
• Maintain clinical site database (Campus Nexus).
• Support Program Advisory Committee Meetings in partnership with the Program.
• Managers and Faculty by securing and tracking community participation.

JOB QUALIFICATIONS AND SKILLS:

• An associate or bachelor’s degree preferred.
• 2 years’ experience in: High-level B2B customer service.
• Diagnostic medical imaging.
• Exceptional organizational skills required.
• Microsoft Office experience is required: Outlook, Word, Excel, PowerPoint.
• Must possess strong oral and written communication skills.
• Must possess exceptional social interaction skills.
• Must display a team-oriented approach.
• Must be professional in all aspects of the position, including professional dress and appearance, demeanor, and attitude.
• Consistently display the highest levels of integrity.
• Ability to prioritize, multitask, perform well under pressure, meet deadlines, and work a flexible schedule.
• Sales experience is a plus.

COMPENSATION:

• Salaried-Exempt Position.
• Pay Range: $68,640.00 - $72,000.00.
• Compensation is dependent on experience, knowledge, and education level.

Benefits:

• 401(k)
• 401(k) matching.
• Dental insurance.
• Employee assistance program.
• Employee discount.
• Flexible spending account.
• Health insurance.
• Health savings account.
• Life insurance.
• Paid time off.
• Professional development assistance.
• Referral program.
• Tuition reimbursement.
• Vision insurance.

Schedule:

• 8-hour shift
• Monday to Friday
• Expected hours: 40 per week

Education:

• High school or equivalent. (Required)

Experience:

• Respiratory therapy: 1 year (Required)
• B2B sales: 2 years (Required)
• Clinical Sonography: 1 year (Required)

Work Location: 

• Canyon Country, CA 91351

We are committed to diversity. Charter College is an Equal Opportunity Employer. (EOE)

About Charter College:

Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, a university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students’ needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology, and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus.

About Charter College:

Charter College is a private, independent institution of higher education that emphasizes a new direction for continuing education. Charter College is not a liberal arts college, university, or a vocational school. Instead, Charter College takes the best elements from each of these respected educational institutions to create a unique and innovative experience that meets our students’ needs. We offer career training programs in the growing fields of healthcare, business, legal, criminal justice, information technology and select trade careers. We strive to provide our students with a career-focused education that is both relevant in today’s workspace and cutting-edge in technology and focus.

Job Tags

Full time, Work at office, Flexible hours, Shift work, Monday to Friday,

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