Job Description

About The Job
Serves customers by diagnosing, troubleshooting, and repairing devices while ensuring customer satisfaction. Soldering and console experience would be best.
Tasks And Responsibilities
Diagnose, troubleshoot and repair devices.
Provide recommendations for problem resolution.
Explain complex technical issues to customers in a non-technical, simple understanding manner.
Provide repair and replacement estimates to customers.
Ensure that all repairs meet or exceed uBreakiFix quality standards.
Greet customers in a friendly manner and maintain a positive work environment.
Answer phone calls to the store with a professional, courteous, and friendly demeanor.
Ensure that customers have an enjoyable experience by providing superior customer. service and exceeding customer expectations.
Keep track of all devices and inventory while safeguarding all store stock.
Utilize the point of sale system to maintain an accurate record of customer information and the real-time status of each repair.
Maintain the cleanliness and professional appearance of the store.
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of – personnel so classified, and they may change at any time.
UBREAKIFIX is an equal opportunity employer M/F/D/V
Basic Qualifications
Outstanding customer service skills.
Excellent technical, problem solving, and analytical skills.
Exceptional organizational skills.
Strong written and oral communication skills.
Proficient in Microsoft Office.
Work well in a team environment.
Ability to work flexible hours, including weekends and holidays.
High school diploma or GED.
Preferred Qualifications
Apple Certified Macintosh Technician (ACMT).
Experience repairing electronics, smartphones, PC/MACs, and game consoles..
Previous experience working at retail electronics store'.
Job Type: Part Time
Pay: $15.00 - $18.00 per hour.
Benefits
Employee discount.
Schedule
10-hour shift.
Monday to Friday.
Weekend availability.
Supplemental Pay
Bonus pay.
Commission pay.

Job Tags

Hourly pay, Holiday work, Part time, Flexible hours, Shift work, Monday to Friday,

Similar Jobs

Colgate-Palmolive Company

Process Operator Job at Colgate-Palmolive Company

...Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care,... ..., healthier future for all. This role is a multi-purpose process position in the manufacturing processes that is either process...

BRT, Inc.

CDL Class A Regional Tanker Truck Driver Job at BRT, Inc.

...BRT, Inc., a family-owned and driver-focused transportation company, is currently seeking REGIONAL Class A Full-Time Tank/Hazmat Driving Team Members for liquid bulk transport deliveries throughout the Mid-Atlantic region. Learn about BRTs culture: . See...

CMC Elecrtic LLC

Journeyman Electrician Job at CMC Elecrtic LLC

...Job Description Job Description We are currently seeking a Journeyman Electrician! You will strive to provide safe electrical systems for our commercial and residential customers. Responsibilities: Install and repair electrical equipment and fixtures Install...

Halff

Senior Civil Engineer Job at Halff

...Registered Professional Engineer (PE) or certified Engineer Intern (EI) to join our growing team in Panama City Beach. The position... ...Systems, Land and Site Development, Planning and Landscape Architecture, MEP Engineering, Public Works, Right of Way, Structural Engineering...

London Jewelers

Concierge Job at London Jewelers

...Concierge Overview: London Jewelers is a premier jewelry business, family owned and operated for over 90 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and...

Cell Phone Technician Job at SUGARING NYC, Frisco, TX

WDY0UG52NTl0cVpiNUhIb1JWMFNsYTZHdWc9PQ==